Rosario Garcia Promoted to EPG Chair

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SENTEL President Kip Ward recently announced that effective January 16, 2018, Rosario Garcia, SENTEL’s Manager of Quality Management (QM) Systems, will be promoted to Sr. Manager of QM Systems & Ethics.  Ms. Garcia will oversee the company’s Capability Maturity Model Integration (CMMI) Level 2 and Level 3 activities as the new Chair of the Engineering Process Group (EPG).  Rosario takes over these responsibilities following the recent retirement of previous EPG chair, Lynn Simms.  Ms. Garcia was an integral member of the assessment team that facilitated SENTEL’s attainment of CMMI Level 3 for the Information Technology Solutions group, and Level 2 for our Engineering department in February 2017.

In her new role, Ms. Garcia will continue her duties as SENTEL’s Quality Management System (ISO) representative and maintain the process improvement program, the Process Asset Library (PAL) and measurement repository, and facilitate all process related documentation and training for CMMI Level 3 and CMMI Level 2 maintenance.

Rosario has served as SENTEL’s Quality Management System representative for the past 10 years, and has demonstrated impeccable performance with four external audits returning zero nonconformities. With over 14 years of compliance experience managing Ethics and Compliance Programs and as our ethics specialist, Ms. Garcia helped SENTEL rank among Ethisphere’s 2008 “Best Overall Ethics Programs” including #2 Best Small Company Ethics Programs,  #4 Best Private Company Ethics Programs, and #14 Best Ethics Programs Overall.

As Sr. Manager of QM Systems & Ethics, Rosario will combine her ethics and compliance and quality management system experience to ensure quality processes are established and maintained throughout the corporation.  She is exceptionally well qualified to effectively manage both ISO and CMMI internal and external assessments, and expertly leading SENTEL’s best practices Ethics & Compliance Program.